![]() ![]() On the other hand, Snapdeal has said that their analytics data shows that there are considerable amount of desktop website users on their portal, and they can’t just leave them in the middle.Ī spokesperson from Snapdeal said, “Our data shows that there are still many customers who use PCs to shop online. ![]() Although they admitted that close to 50% of their sales are happening on their mobile app, but both website and mobile should co-exist.Īkshay Sahi, customer experience head at Amazon India said on this issue, “We believe that as a consumer-obsessed company, we have to enable our customers to shop anytime, anywhere, and anyway they want.” Respect Desktop Users – Snapdeal Amazon has made clear that in a price sensitive and emerging market like India, the power has to be given to the customer in order to grow in the market.
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